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And orders in certain areas may qualify for same-day delivery and assembly for a low, flat delivery fee. Cabinet Manufacturers. We were advise that it would be 4-5 weeks. Saturday came and went, and no delivery. Full entertainment centers start at $1,000. They delivered the wrong bed and won't do anything about it because I didn't tell them within 7 days. User's recommendation: do not buy warranty. ", "Avoid living Spaces and Carefree Warranty. Average Living Spaces hourly pay ranges from approximately $13.74 per hour for Cutter to $25.82 per hour for Truck Driver. They are polite and respectful, which’s something I value the most! About a month ago, I went into the Van Nuys, Ca Location, and purchased bunk beds for my two daughters and me. For more information read When I asked if I could buy the floor model from the store, they said we could but it was damaged as well and then never reached back out. Review #2208106 is a subjective opinion of poster. You are lucky if you will get your stuff a week after the first delivery. Furniture Stores. I'm disappointed and upset because the quality of the piece I bought was poor and the warranty I paid for was just a waste of my money. In looking over the paper work and hidden, I have found it is 6 -8 weeks and they will not respond to any question on any level. Every single time I called to ask, I was on the call queue for over an hour, and the service reps never gave me any useful information, just to keep waiting. We went in and found what we wanted. I could maintain more than 6ft at all times in the store. Review #2426208 is a subjective opinion of poster. Very disappointed, If left the option I would to give 1 star. I would never buy from them again. I only received them because I kept calling and found out they were sitting at the... Hello, I wanted to talk to somebody about the couch I ordered on December 12. *heart eyes*In this video I’m sharing with you my thoughts on the Utopia sofa from Living Spaces. Living Spaces Overview. I'm extremely angered and frustrated by this furniture retail company's service. Features and departments of our showrooms include the latest designs for the living room, bedroom, dining room, office and more; Revive Sleep Centers and mattresses; and a Custom Upholstery program to make your designs your own. User's recommendation: I strongly do not recommend Living Spaces to anyone. It's crap. We'd go in periodically to see if there was anything we liked within that price range, and didn't find anything. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. ", "do not buy warranty". We refused shipment. Im writing this review to let future customers what to expect from Living Spaces if you have an out of warranty repair. Bought a recliner in 2016 the warranty is good for 5 yrs. Visit a Showroom Today! I guess I'll go back tomorrow... We'll see if I can find someone who cares enough to give me some information on where my order is. Waypoint Living Spaces. NEVER AGAIN!!! HU-519205274. Review #2228040 is a subjective opinion of poster. Elite seals are prestigious banners given to retailers who are loved by their customers. User's recommendation: dont buy any furniture from them if they wont honor there warranties. While at first glance it looks like a handsome dresser, I received it with major defects. She said, no one is allowed, so we left. I called customer service once again and was on hold for nearly 2 hours. Finally, earlier this month (since we are in quarantine) I took the time to call in the "carefree" 5-year warranty I purchased. We use cookies for analytics, personalization, and ads. Phone wait time is about 40 minutes. Two person who living space sent they agree with us then they said something different to the company. The worst customer service ever. My... Read full review. I tried, but their customer service is too busy, long waits, no responses to emails. So I purchased VIP warranty feeling confident Living Spaces had my back. I purchased over $5,000 of furniture and never have I had issues with customer service. Outdoor Living Spaces NW has served the Eastside and Seattle area with quality deck, patio, fence and other outdoor living spaces since 1990. We ordered a couch and an accent chair, but when they were delivered, we noticed a rip in the seam of the accent chair. 4.9. They have someone at the door to tell you to wear a mask. Purchased a $600+ coffee table, they delivered it box smashed in and table broken, called 4 separate times for a exchange, not ONCE did they follow up. Delivery 2 umm not our chair. She helped us find out sectional and knew her stuff! See more Furniture and Decor Businesses ›, If you wish that your prior post be removed, submit a notarized letter, Not the type of customer service such a big company should have, Being lied to then treated horribly when i discovered their lies, Did not like their service on vip care protection plan. When I spoke with a cashier they informed me the average time for this has actually been about 8 weeks. Get Deal. Not even a courtesy call. I purchased more then 10K of furniture including 6 leather chairs all of which broke. Don't say I didn't warn you. Review #2340972 is a subjective opinion of poster. I am trying to see who else can help me. We NEVER even received any kind of confirmation, no email, not even instructions on HOW to redeem the credit. How these people are even in business is beyond me. Quite simply: They use a delivery service that is so lame that no words can describe it. Honestly, I can't even describe it well... the part that covers the trundle kept coming off. Very Poor Customer Service. Cushions could be a little bit more supportive but overall comfortable and I am happy with the sofa. Blog article. I continue to email the Customer Service Representative Marie Keller who will not even as a curtesy respond to my inquiry with regard to the return of this defective furniture. Living Spaces Coupon Codes. At first he said he could give us a non-negotiable $50 credit, which he later somehow changed to a $75 credit because "we looked like a nice couple", which was really condescending. My claim was denied. 50%. I can't get anyone on the phone or website. Living Spaces has one of the best trained Management Teams to work for. I ordered the Jaxon dresser and paid to have help to bring it up my house stairs. Every day the rip gets bigger even though no one sits in it now. I will now have to buy my daughter a new bed. These draconian measures are unacceptable to those with medical conditions that cannot wear a face diaper on a virus with near 0% death risk. He still refused me service and said it's store policy. BTW, 10 days prior to this review, we did lodge a customer service complaint on Living Spaces website but have yet to receive a reply. The store is thousands of square feet and not busy. And regardless, they're going to ding you for a 10% restocking fee. Living Spaces has 26 stores across California, Arizona, Nevada and Texas. 6 months, no new parts for sleeper sofa mechanism, no response to over 15 emails...care free plan, what a joke. Do not waste your time with this over advertised, under delivered store. The algorithm is subject to change in future. So, do we have any options, I asked. Living Spaces ranks 347th among Furniture sites. Recent recommendations regarding this business are as follows: "Do not waste your time. They asked standard questions about you, past experiences and your design style. My items were set to arrive on the 25. The retailer has also opened clearance and distribution centers along the California coast and in Phoenix . Overall, it was just such a a terrible experience. I purchased a sofa less than a year ago, the arm fell off, the seats would not support the sofa. 6 uses today. Read honest and unbiased product reviews from our users. But I still have 2 years left on the warranty which down the road the item can be damage again. Wrote this review on their website, but it doesn't appear to have posted. Then you will try to find out what happened (which will take forever because you can't reach the store directly, only the call center) and they will apologize, and give you excuses, and schedule it for the next available date (which will be 2-3 days after)... and then you won't get it again. It peels and flakes off within months. Today is October 14 and I have yet to receive my couch or any information on where it is in the production and delivery process. I am a single mother with a tight space, so I figured that bunk beds would work best for us. I checked back in 3 weeks later. So, my advice: Shop elsewhere. For the past few weeks I have called the customer service number (888) 642-**** several times and each agent has essentially responded with the same thing "it is production and we can't give a status update". Living Spaces has a consumer rating of 1.18 stars from 74 reviews indicating that most customers are generally dissatisfied with their purchases. It should be criminal bonded leather is classified as "leather" in a product headline. Mind you I got a delivery confirmation. Living Spaces Furniture has an average consumer rating of 2 stars from 86 reviews. Share Your Space : Share pictures of your living space ala /r/MaleLivingSpace ! What happened? What can be done to expedite this process ASAP? To find more information about reviews and trust on Sitejabber.com please visit. And the store tells me they wont cover because while the damage occurred in the first year I did not report it in the first year which is no true. Headquarters. Glassdoor has 364 Living Spaces reviews submitted anonymously by Living Spaces employees. Unnecessarily hard to check on order status. After my fourth call with no answers, I finally just asked for a refund. Chair still not here and no one will figure this out. "Yep" was the oh-so-helpful response. No response from email or their chat "bot" for over a week. Find helpful customer reviews and review ratings for The Artful Home: Using Art & Craft to Create Living Spaces You'll Love at Amazon.com. Recent recommendations regarding this business are as follows: "Do not waste your time. I will be contacting an attorney. I am still fighting with them, Gain trust and grow your business with customer reviews. Well I was wrong. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. What kind of a company stands by their products so pitifully that they only allow a seven day return period? User's recommendation: Save your money Do not shop at Living spaces!! They left the bed and the slats. We placed a special order for furniture which was delivered defective. ", "do not buy warranty". Claim your listing for free to respond to reviews, update your profile and manage your listing. They assured me that the slats would come the next day, Saturday, Oct 3. for them to actually deliver the couch. I was asked to send photos of the items, I complied. Save with 10 Living Spaces Offers. I don't feel like I'm asking for much. Review #2187396 is a subjective opinion of poster. I spent all of my savings on this bed. They started in 2015 and built 18 different coliving spaces by now in most popular digital nomad cities & hotspots.You can find them in cities, jungles, or right on the beachfront. What is your customer experience with Living Spaces? I called today to check on it because I should be getting it any time now, and I was told that now it wont be here till the end of April which is extremely disappointing and actually unacceptable I feel. She couldn't have cared less. They do not want to help is more like it. They could not provide us with any information. Review #2229671 is a subjective opinion of poster. I was told by the manager at that time that this would take 2-3 weeks before it arrived in the store. The customer "service" person gave us a categorical and catatonic "nope." The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I bought a couch from here. Bad workmanship, there is no support on the corner when you see you sink in. Seven days is woefully short under any circumstances, but add in the constraints of a pandemic and the holidays (decent companies extend their return policy over the holidays) and you have a truly crappy return policy. I bought a recliner in 2016 with a 5 yr. VIP SERVICE, I accidentally tore the head rest while cleaning it, warranty says from accidental rips and tears, but the company is telling me its from wear and tear. You will have a fine experience right until your delivery day. Review #2389340 is a subjective opinion of poster. It's been escalated you guessed it no call. It seemed this a plan to disregard our concerns. Review #2263992 is a subjective opinion of poster. No one in there anyway. I spent $2500 on a couch and would like to know where it is and when I can expect it. We ordered 2 chairs. 56 talking about this. When I questioned them on this they said I was being hostile and just said they had to leave. In Nov. of 2020, I sent them a check... Warranty needed to be submitted within 30 days but it does not say that anywhere on the brochure that is given when trying to sell. It is now over right weeks later and I have yet to receive any response on this. Welcome to my channel! Do not trust them! Your policy doesn't supersede my Constitutional Rights, or the Americans with disabilities Act, and for companies to think they have these rights need to be stopped. Gave my old furniture away. I think I paid 600 for a recliner and couch... super comfy! There needs to be way more transparency and I can't understand why no one can tell me what's happening. Living Spaces A regional brand from the West Coast, Living Spaces opened its doors in 2003 and has approximately 20 locations in California , Nevada , Arizona and Texas . Gov Abbott put out strict guidance on these order, and said you cannot enforce policy over law. They said they emailed me to let me know and I didnt receive an email after even checking in my junk mail. I called today and now they're saying their ETA is by the end of July! I have 2 messages to Living Spaces manager, they were to get back to me within 24 hrs, that was last week... still no call. Lyf is the only co-living space out of the three we visited that allows one-night staycations. Tip for consumers:Buy from Article instead. "Nope," was the reply. Then you won't get your furniture. 4.8. Had two lazy young Mexicans who didn't want to do anything. I've explained to them my situation, and they do not care that my daughters and I are sleeping in a tight corner on the floor every night and that my daughter has a heart condition. In my humble opinion, the quality of the bed frame and the slats are what caused the issue. Either way I left a feedback comment internally with them on their site. I received an initial message to confirm the order, and after that...“, “We purchased bunk beds and mattresses on July 4 2020. Client. We kept fixing it repeatedly for months. 913 reviews of Living Spaces "WOW. Horrible service with an out of warranty repair, So others will not be taken by Penn Foster. Enough is enough. ", "Avoid living Spaces and Carefree Warranty. They have sharp edges all the way around and makes very unsafe for kids. As well as being same day delivery, it was free because we lived within the "free" radius." Pissed Consumer © 2021 All We hesitated at first, but she was very convincing on why we should get the insurance. Houston Backyard Living. At this point I am going to dispute it with chase because at least that gets results. Save money on things you want with a Living Spaces promo code or coupon. We ordered a bed headboard that arrived while we were out of town. Our passion is designing and creating quality outdoor living spaces that will provide a peaceful atmosphere for your family and friends to … I sent in pictures and a video to show what was happening. I ordered Couches and two accent chairs Labor Day weekend, 2020. Reviewers write the most about Living Spaces Sofa and give it 1.9 stars out of 5. Over time the bed frame center support pole became bent causing the slats to pop off and the mattress to warp (dipping in the center). They are absolutely awful. ), talk about the cost/price, and give a short mini-review and conclude whether or not it was worth that price. I have been trying to resolve this issue in the most civilized manner possible. I also got talked into paying extra for the warranty. To bad for them, I have a two bedroom house to furnish. Review #2189306 is a subjective opinion of poster. This is HORRIBLE customer service and I will continue to complain on every social media platform that I can until my concerns are addressed. Review #2223372 is a subjective opinion of poster. Worst buying experience ever! The manager was not understanding at all and they could not provide any proof that we were informed of the expiration date. Value. We had the same experience as the other reviews of Living Space on this thread. College sweethearts Brad and Ashley venture into the heartland of Germany. My delivery was scheduled for Friday, October 2., when the installers came to assemble the bed; they realized that the wooden slats where the mattresses rest were the wrong size. The answer was: "You'd have to speak to the manager". There are plenty of associates walking around to help you so you are not having to run around and look for someone. Horrible customer service. Very SAD/. With 35 years of history building and managing projects in Houston and the surrounding areas Houston Backyard Living brings a new system for building your outdoor space that eliminates the common problems of traditional methods and materials.As your turn-key outdoor living specialist we can help with your entire project so you don’t have to manage multiple contractors. My delivery timeframe was originally 6-8 weeks. I have news for this company. 10 Living Spaces coupons now on RetailMeNot. This place offers a huge selection and same day delivery! Hope I get my sectional today. Talking to the sales person she talked us into the carefree insurance. We explained that it's not our fault it was delivered like that, so eventually they gave us a $175 credit, but didn't tell us that it had an expiration date. Living Space is a series of takes from the same 1965-sessions that produced the fine "Transition"-cd. If it's only $200-400 and says "leather", read the fine print. This is the worst online experience ever! However, they keep transferring me from person to person, and they tell me that they will call me back, but they never do. I called customer service and they never returned my call. Check our FAQ. Every purchase is backed by a Low Price Guarantee, and you can apply for special furniture financing options. No Adblock Detected. User's recommendation: Do not spend your money at Living Spaces. I waited 3 days and heard nothing. I ordered this item online and the website detailed a 4-6 week delivery. Review #2407713 is a subjective opinion of poster. Very Poor Customer Service. What good is a sleeper sofa that wont open. Waypoint Living Spaces® makes remodeling easier with design professionals that offer more than beautiful cabinetry for kitchens, baths, or any room in your home, we help provide a stress-free remodeling process that supports you every step of the way. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. They told me to call customer service so that they could schedule a delivery for the correct slats. I called 6 times since then and got an excuse every time but was promised a callback from the delivery team with more details in 24-48 hours. Here is my story. Went back 3 weeks later to determine the status and to see if our items were being made and were told, we just have to wait. What this says to me is, "we don't want this crap back." Most commonly, consumers tend to contact Living Spaces to ask questions about: Shipping and Delivery, Return/ Replace, Payments and Charges. 153 reviews of Living Spaces "Visited yesterday with my fiancé and a woman named shawnte made the experience great! I ordered a couch 6/15. They would ruin my flooring. We also had issues with the trundle and some of the screws coming off. Ordered an 8X10 rugs twice. First one drop shipped was damaged and went to UPS for a claim-Living Spaces would not handle the problem.

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